Mis-sold Mortgage FAQ’s
What are your charges?
We are often able to offer this service free of charge but this depends heavily on the type of mortgage you have and/or if you have the files from all parties involved in the transaction. Our charge for running Mis-sold Mortgage cases where we are unable to offer a free service has been set at £100 + VAT. This covers the cost of the audit and administration costs incurred when retrieving the documents and files.
How long will my claim take?
The initial part of the process can take up to 8 weeks. Should your claim be forwarded to the Financial Services Ombudsmen then your claim is likely to take between 6-12 months.
Do I get a refund if there is no claim?
If you cancel within the first 14 days of instructing us you will be entitled to a full refund. Please note that we do not run cases that have little or no chance of success and we only make a profit if your cases is successful.
What additional costs are involved should the audit identify a claim?
If you have a claim we will continue on a contingency fee basis also known as “No Win No Fee”. We will charge you 19% of any compensation that we recover on your behalf .
What if I have no paperwork?
Don’t worry we will request all the paperwork from all the parties involved in the mortgage process.
Will it affect my credit rating?
No, this is a claim for compensation. We are acting on professional negligence only.
If you have any further questions please feel free to contact us by clicking here.
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