The purpose of the mis-sold mortgages audit is to collect every possible bit of factual information relating to your mortgage. We are also very interested in non-factual information such as your opinion or perspective on the service you received and anything that seemed strange during your transaction.
All of this information, once we have collated it, will help us to pinpoint any form of negligence from any of the parties involved in your mortgage transaction.
Hopefully, by the time you have read through this website and contacted us everything will be clear in your mind about the process we will follow while progressing your claim but our trained staff are committed to providing free advice for those of you wanting to get a quick idea about whether or not you have been mis-sold a mortgage.
To briefly outline the main stages of the claim we have put together the list below which will hopefully be a useful point of reference for you throughout your mortgage claim:
You will receive a Mis-sold Mortgages pack either by email or by post which is your chance to give us all the information we need (including signed authority forms) to get the ball rolling.
Paperwork requested from all sources involved in the mortgage process. Response times can be up to 60 days.
Cloud 9 Claims will contact you with an update at this stage.
All paperwork will be reviewed by a legal advisor. This is to ascertain all potential claims.
You will receive confirmation of all potential claims. This will include potential timescales.
The solicitor dealing with your claim will contact you directly from this point on.
If you know of anyone else who may have been the victim of a Mis-sold Mortgage, feel free to send this page to a friend or share it with your friends on your social networks by clicking one of the icons below. To start your claim today complete the form below…